Congratulations on reserving a storefront! Here's what to do next to make sure your Scouts are ready to sign up and your reservation stays active.
Check Your Shift Registration Open Date
The registration open date is the date and time when Scouts can begin signing up for shifts on a reservation. Ideally, this is configured before any storefronts are reserved — you can set it in your Storefront Defaults under Settings, so it populates automatically on every new reservation.
If you need to change the registration date on an existing reservation:
Go to Storefronts from the main navigation menu.
Click on the reservation.
Select Details, then click Edit Reservation.
Update the date and save your changes.
⚠️ Important: Changing the registration date after Scouts have already signed up will not remove them, but will affect new sign-ups if the date is moved later.
How Scouts Sign Up for Shifts
Scouts will see available shifts directly in their app and can sign up once the registration open date has passed. Just let your Scouts know what date their shifts will open so they're ready to sign up.
As the season progresses, Scouts will also receive notifications about open shifts encouraging them to sign up.
Assign or Remove Scouts Manually
If needed, leaders can assign Scouts to shifts or remove them at any time:
Go to Storefronts from the main navigation menu.
Click on the reservation, then go to Shifts.
Click an open slot to assign a Scout, or click a Scout's name to withdraw them.
Be Aware of Auto-Release
⚠️ Important: If no Scouts are signed up for any shift on a reservation by Tuesday at 8:00 PM ET for the upcoming weekend, the reservation will be automatically released and made available to other units.
To keep your reservation:
Make sure at least one Scout is signed up for at least one shift before Tuesday at 8:00 PM ET each week.
Leaders will receive an email warning if no Scouts are signed up prior to Auto-Release.
For more details on how auto-release works, see: Releasing Storefront Reservations