How do I move a Scout to a new unit?
You can move your Scout account to a new unit using the Trail’s End App®.
⚠️ If your Scout has already made sales this year, review the section “Can I move a Scout to a different unit if they already have a sale?” below.
Trail’s End App®
Tap the gear icon in the upper right corner of the app.
Tap the Edit button next to your Scout’s name.
Scroll to the Unit section and tap Change Unit.
Enter the Unit Code for the new unit. Your new unit leader can provide this code.
Tap Continue to update the unit.
Can a Scout move to a different unit if they already have a sale?
It depends on the Scout’s activity and account status. If any part of a Scout’s account prevents a move, the entire account stays with its current unit. Partial moves are not possible.
In some situations, a Scout cannot be moved to a new unit, including (but not limited to):
The Scout has a storefront sale
Inventory has been assigned to the Scout
The Scout has made a Cash to Credit® payment
The unit leader has already submitted rewards
A Scout cannot move only some of their activity. For example, a Scout who has a Storefront sale cannot move to a new unit and bring only their undelivered Wagon sales. If one item on the account can’t move, none of it can.
Option: Create a new account in the new unit
If a Scout can’t be moved, they can create a new Scout account under the unit they are joining and record future sales there. Previous sales will remain with the former unit.
Need help?
Because each situation is different, we recommend starting a chat with our team. Please include:
Scout’s username (if known)
Scout’s full name
Council
District
Current unit
Our team will review the account and guide next steps.
What happens to Sales when a Scout Changes Units?
If a Scout is able to move:
Online sales move with the Scout
Undelivered Scout (aka Wagon) Sales can move with the Scout
Storefront Sales cannot be moved