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How do I permanently delete my account?

How to request permanent deletion of a Trail's End® account and what information and rewards history will be lost as a result.

Written by Rachelle C

Scouts

  1. In your app, go to the settings gear icon

  2. Select Delect Scout Account

  3. You will see this confirmation screen

  4. Select Yes, delete account to proceed

  5. You will no longer be able to access the account

  6. Outstanding rewards and reward history and your personal information will be permanently deleted per our terms and conditions.


Leaders

To request permanent deletion of your Trail’s End® account and data, please initiate a chat with Trail's End Support and request to speak to a human. Please include the username.

Click this icon on the bottom right of your screen:

From the Leader Portal, click the ? in the upper right of your screen:

In the app, select Chat in the lower bottom of the dashboard:

Or email us at [email protected]

Once deleted:

  • You will not be able to access your account.

  • Your personal information (name, email, phone number) will be removed from the Trail’s End® Portal.

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