Trail's End

This article covers common login issues for Scout and Leader accounts, including forgotten credentials, Multi-Factor Authentication (MFA) problems, and suspended accounts.

Login Issues: Troubleshooting Account Access

All about Usernames, Accounts, and Logging in

Usernames/Accounts & Login

This article explains how to create a Scout account, manage access for multiple Scouts, set goals, and find your Scout Code.

Account Setup: Getting Started with a Scout Account

Can Multiple Users Share a Scout Account?

This article explains how to update your Scout’s account information, manage usernames and passwords, and request account changes.

Account Management & Profile Updates (Scout)

This article explains the easiest way for Scouts to join your unit, how leaders can invite Scouts, and how to manage your Scout roster.

Inviting Scouts & Managing Your Scout Roster

This article helps Unit Leaders manage common Scout account issues, including duplicate accounts and Scouts missing from the roster.

Leader Management of Scout Accounts

Scout Accounts

Welcome! This guide walks you through registering as a Trail’s End unit leader and addresses common questions about leader account setup.

Account Setup: Getting Started as a Leader

This article explains how to add or change units for a leader account, add additional team members, and remove leaders who are no longer with your unit.

Changing Unit Leadership

This article explains how leaders can manage multiple units, update passwords and usernames, and switch between units.

Account Management & Profile Updates (Leaders)

Leader Accounts

Find answers and get help from Intercom Support and Community Experts

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