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How Storefront Auto Assignment Works

This article describes how storefront auto assignments work, including the timeline.

Written by Rachelle C

Storefront Auto Assignment automatically gives your unit storefront reservations before manual claiming opens. Qualification for auto-assigned hours is based on prior year sales and completing onboarding by the deadline. The storefront reservations that are chosen are based on the information you provide during onboarding.


Timeline

You can view the specific dates for your unit on your Program Overview tab.

The general timeline, starting about 2 weeks before your first unit order close date, is as follows:

  • Monday: Auto Assignment will be complete by 5pm local time.

  • Tuesday: Storefront Reservations available for preview

  • Tuesday: Reservation budget appears

  • Wednesday: Manual Storefront Claiming opens at 7pm local time (with the exception of Hawaii, which is 4pm local time).


How are storefronts chosen?

Assignments are based on your onboarding setup, including:

  • Center point and radius

  • Simultaneous storefront limit

  • Blackout dates

  • Goals

Storefronts are assigned only within your set radius and Council.

How it works, in detail:

Unit Onboarding Settings

  • Radius: Stores are assigned within the radius entered during onboarding, but the system favors local stores first. If your radius is 20 miles, you'll still be prioritized for closer storefronts when they're available.

  • Simultaneous Storefronts: You won't be given more reservations in a single day than the limit set during onboarding. If a unit sets a limit of 2, they'll get no more than 2 reservations on the same day.

  • Blackout Dates: No storefronts will be assigned on blackout dates entered during onboarding. Note: blackout dates lock the day before auto-assignment runs.

Other Factors

Beyond your onboarding settings, a few additional factors help shape assignments:

  • Past storefront performance, including which stores your unit has worked in previous years

  • Timing within the sale window

  • Keeping assignments reasonably spread across units in your area


How many hours will my unit get?

The number of hours depends on your eligibility:

  • All units: If your unit completes onboarding by your Council's deadline, you're pre-assigned up to 25 hours.

  • VIP units: Units that qualified for the 2026 Trail's End Storefront VIP Program based on prior year sales receive a higher percentage of pre-assigned hours. (The current year goal is not a factored in auto-assigned hours).

  • The number of hours assigned will be as close as possible to the number of hours shown on your Program Overview. It may not be exact because of the lengths of shifts available. For instance, if your unit should get 25 hours, you may actually get three 8-hours days and that would leave 1 hour unassigned since there are no storefronts that fit.


Do I need to claim or confirm Auto Assigned stores?

No, once stores are auto-assigned, they will just show up in your reservations. You can scroll through the weeks and click on the storefront to see the details of the reservation.

Auto-assigned storefronts become visible as soon as they are completed (Monday by 5pm). To find the specific auto-assignment date for your unit, log in to the Leader Portal, go to the Program Overview page, and check the schedule.


Can I swap stores I don't like for different ones?

If a reservation doesn't work for your unit, you're welcome to release it. Once manual claiming opens, you can reserve different storefronts up to your Reservation Budget.


Can I get more storefronts after Auto Assignment?

Yes. Once Manual Storefront Claiming opens, you can claim additional available hours on top of your auto-assigned ones, up to your Reservation Budget.


What if I don't want auto-assigned storefronts?

Set blackout dates for all dates during onboarding, and your unit won't receive automatic assignments.


How do I see what was set in Onboarding?

From the Home Page, click on the Onboarding status.

You can navigate to any section of the onboarding to see the settings.

Note: Any changes after the onboarding deadline will not impact auto-assignments.

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