Managing Storefront Sign-Up Dates
The storefront sign-up start date is initially pulled from your Storefront Defaults at the time the storefront is created or reserved.
If a storefront has already been created and you need to change the sign-up date:
Go to Manage Storefronts™ in the Leader Portal.
Click the down arrow under the storefront to view Site Info.
Click the Edit (pencil) icon next to Registration Begin Time.
Update the date and save your changes.
Can I Limit the Number of Shifts a Scout Can Sign Up For?
Currently, it is not possible to set a system limit on the number of shifts a Scout can sign up for.
However, leaders can manually manage participation by removing Scouts from shifts as needed. See the section below for step-by-step instructions on adding or withdrawing Scouts from shifts.
How Do I Register or Withdraw a Scout From a Shift?
Leaders can add or remove Scouts from shifts at any time through Shift Management.
Steps to Manage Scouts in a Shift
Go to Manage Storefronts™ from the menu.
Select the appropriate tab to find the storefront (e.g., Working Today, Upcoming).
Use the calendar or search tools to locate the storefront if needed.
Click the down arrow under the storefront to expand details.
Click Shift Management from the side menu.
Locate the shift and click the blue arrow on the right to view registered Scouts.
To Withdraw a Scout
Click the drop-down next to REGISTERED and change it to WITHDRAWN.
To Add a Scout
Use the Select Scout drop-down to find the Scout.
Click the blue ADD button to register them for the shift.
Why Can’t My Scouts Sign Up for Shifts?
If Scouts are having trouble signing up, there are two common causes.
A. Sign-Up Time Has Not Started Yet
If Scouts can see storefronts but cannot sign up:
Go to Manage Storefronts™.
Click the down arrow under the storefront.
Check the Registration Begin Time.
Edit the time if necessary.
Repeat for each storefront if needed.
B. Scout Cannot See Any Storefront Options
If a Scout cannot see any storefronts at all, they may be logged into the wrong unit.
Ask the Scout to verify their unit in the Trail’s End app:
Tap the Settings (gear icon) in the upper right corner.
Check the unit listed below the Scout’s name.
If needed, tap Edit to update the unit.