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Storefront Shift Sign-Ups: What Leaders Need to Know

Storefront shift sign-ups help units organize Scout schedules and ensure every shift is covered. This guide explains how leaders manage sign-up dates, adjust Scout assignments, and troubleshoot common sign-up issues.

Written by Rachelle C

Managing Storefront Sign-Up Dates

The storefront sign-up start date is initially pulled from your Storefront Defaults at the time the storefront is created or reserved.

If a storefront has already been created and you need to change the sign-up date:

  1. Go to Storefronts from the main navigation menu.

  2. Click on the storefront in your list.

  3. On the Details page, click the Edit Reservation button

  4. Update the date and save your changes.


Can I Limit the Number of Shifts a Scout Can Sign Up For?

Currently, it is not possible to set a system limit on the number of shifts a Scout can sign up for.

However, leaders can manually manage participation by removing Scouts from shifts as needed. See the section below for step-by-step instructions on adding or withdrawing Scouts from shifts.


How Do I Register or Withdraw a Scout From a Shift?

Leaders can add or remove Scouts from shifts at any time through Shifts.

Steps to Manage Scouts in a Shift

  1. Go to Storefronts from the main navigation menu.

  2. Select the reservation from your list of reservations.

  3. Select the Shifts page

  4. Click an Open slot from the shift list.

  5. Click Register Scout

  6. Select a Scout from the drop-down list.

To Withdraw a Scout

  • Click the Scout

  • Click the -Remove button on the right


If Scouts are having trouble signing up, there are two common causes.

A. Sign-Up Time Has Not Started Yet

If Scouts can see storefronts but cannot sign up:

  1. Go to Storefronts from the main navigation page.

  2. Check the Registration Opens Time.

  3. Edit the time if necessary.

  4. Repeat for each storefront if needed.


B. Scout Cannot See Any Storefront Options

If a Scout cannot see any storefronts at all, they may be logged into the wrong unit.

Ask the Scout to verify their unit in the Trail’s End app®:

  1. Tap the Settings (gear icon) in the upper right corner.

  2. Check the unit listed below the Scout’s name.

  3. If needed, tap Edit to update the unit.

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