After a storefront shift ends, leaders should review inventory and cash returned from the storefront. The Close out Storefront feature walks you through both steps to ensure your unit’s inventory and cash records are accurate.
Before You Begin: Important Guidelines
If you plan to use the Close Out Storefront button, do not manually return inventory or record cash collected beforehand. These steps will be completed within the closeout guide.
Overview
Storefronts can be closed out for up to 72 hours from midnight on the storefront date.
Go to the Storefronts page.
Storefronts will be flagged "Ready for Closeout" after the reservation is over.
Click the Close Out Storefront button to begin (desktop) or tap the 3 dot menu to access it on mobile.
Important: The 72-hour limit is built into the system and cannot be extended.
Step 1: Check in Inventory
You’ll be presented with inventory. Based on inventory sent to the storefront and the sales that occurred, you will see an "expected" quantity to be returned.
What You Should Do
Manually count the physical inventory for each product.
Compare the count to the expected amount.
If the amounts differ, enter the actual quantity in the Returning field.
Select a reason for the difference.
If unsure, the most common reason is a transaction error.
Click Continue to complete the inventory return.
What This Does
Returns inventory to your unit’s inventory.
Saves adjustments for tracking purposes.
Updates inventory counts only; it does not change sales totals or Council invoices.
Step 2: Cash to Credit®
For Individual or Split by Shift methods
The shifts and cash amounts will be displayed. If converting all remaining cash, click Continue to Payment.
If converting less than the remaining cash available, select which shift(s) to apply the Cash to Credit® to. This impacts how Cash to Credit® bonus points are allocated. See How Cash to Credit® Points Work.
For Split by Day method
Shift allocation will not be shown, as Cash to Credit® points are automatically allocated to all Scouts working that reservation.
Click Continue to Payment
To skip Cash to Credit®, enter zeros in the amounts to convert.
Step 3: Payment
Enter the card information and click Pay $XXX
Click Continue to confirm cash after Payment confirmed.
Step 4: Confirm Cash
Count and record any remaining cash including your starting cash
Click Finish Closeout
Additional Notes About Storefront Closeout
Only storefronts with inventory or cash due can be closed out.
If you want to close out and the storefront does not show Ready for Closeout:
If a storefront is not closed out, but it is past the 72 hour window, the storefront will show a status of Past.
Once you use Cash to Credit®, any cash sales made before that transaction can no longer be refunded directly. To refund one of those sales, you would first need to refund the Cash to Credit® transaction, then refund the original sale.
Leaders can only refund Cash to Credit® transactions that were made by parents.
Cash to Credit® earns an additional 3 rewards points per dollar, split according to the unit's storefront split method.
Inventory Note
If you did not transfer inventory to the storefront and inventory went negative:
The closeout guide will transfer negative amounts back to unit inventory.
This will zero out negative storefront inventory and adjust unit totals accordingly.
Is There a Report for End-of-Day Inventory and Sales?
Yes. Leaders can download a daily Sales Summary report.
To Access the Report:
Go to Storefronts from the main navigation menu
Find the store and click on it.
Select the Reports tab
Click Export Sales Report.
How Do I Reopen the Storefront Closeout Guide?
The closeout guide is available for 72 hours from midnight on the storefront date.
Within that timeframe, the guide will reopen if:
Inventory is moved back to the storefront.
A cash sale is added.
Cash is adjusted so cash becomes due again.
If any of these occur, the storefront will return to Ready for Closeout status.
What If I Miss the 72-Hour Closeout Window?
Cash to Credit® is not available once you're past the 72-hour window. The storefront can be manually closed out and cash can be recorded as collected:
Go to Storefronts.
Go to the Cash tab.
Go to the Inventory tab.
Important: The 72-hour limit is built into the system and cannot be extended.
Why Can’t I Close Out My Storefront?
The Closeout Guide only appears if there is:
Inventory at the storefront, or
Cash due from the storefront.
If neither exists, the closeout option will not appear. See How do I reopen the Storefront Closeout Guide? above.
Automatic Closeout
If a storefront has no inventory or cash due once the reservation ends, it will automatically show as closed out. No action is needed in this case.