Trail's End

How to reach Trail's End® customer support — via the chat icon in the Help Center, the Chat icon in the Leader Portal, or the Chat button in the Trail's…

How do I contact Trail's End® Support?

Support Is Now Just One Click Away

Quick-reference resource list for new popcorn leaders: Live Q&A sessions, the training page, leader guide, Facebook groups, and where to find Council-specific information.

Essential Resources for Popcorn Leaders

New leader checklist covering the key steps to launch your Trail's End® fundraiser: setting a goal, configuring storefronts, updating your Scout roster, and accessing training resources.

Getting Started as a Leader

Ideas for dividing Trail's End® fundraiser responsibilities across your team—including roles like Storefront Coordinator, Individual Sale Coordinator, Communications, Finance, and more.

Create Your Popcorn Dream Team

Definitions for Trail's End® terminology including sale types (Individual, Storefront, Online), leader roles, Cash to Credit®, Tap to Pay, commission, payout, invoice, and more.

Glossary of Terms

Summary of all new Trail's End® features for the 2025 sale: the redesigned app, Tap to Pay, new rewards vendor and eGift cards, updated Scout pages, new login experience, and…

New for 2025

Why Trail's End® recommends using the app over paper order forms, how to find a product list, where to get Council-specific paper forms, and why sales must still be entered…

Order Forms

Overview of all training resources available to Scouts, leaders, and parents—including in-app guides, training videos, the Help Center, Facebook communities, and council-specific information.

Where can I find training?

An introduction to the Trail's End App® with links to the most important help articles for Scouts and leaders who are just getting started.

Getting Started with the Trail's End App®

This article lists changes and new features for 2026

New for 2026

Order Trail's End® 2026 Fundraising Banners for your unit's Storefront fundraiser.

Storefront Banners

A high-level overview of updates Unit Leaders can expect during the 2026 Fall Fundraiser

What's New for 2026 (video)

A high level overview of the new Trail's End Adventure Plan to help Unit Leaders with budgeting and goal-setting.

Trail's End Adventure Plan (video)

Four easy tips for ensuring successful Storefronts.

Scout Storefronts Training (video)

Parents' Guide to Successful Storefronts (video)

Rachelle C

Jordan Whitt

Training & Resources

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Leader Portal

Council Portal

Find answers and get help from Intercom Support and Community Experts

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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