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How to Check Claim Status

This article covers how leaders can see if the Scouts in their unit have claimed their rewards and how Scouts can tell if they have claimed their reward.

Written by Rachelle C

For Leaders

  1. Log in to the Unit Leader portal

  2. Go to Rewards from the main navigation menu

  3. If points are greater than zero in the Available column, they have not been claimed.

For Scouts

  1. Open the Trail's End App®.

  2. From the dashboard, if rewards are available to claim they will appear right on the dashboard.

  3. If you do not see a banner like above, the rewards have either not been released by the leader or they have already been claimed.

  4. To check if rewards have already been claimed, see How to Find a Previously Claimed Gift Card

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