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User Management

The User Management screen is where Council and District leaders search for users, edit contact information, manage roles, and send account invitations.

Written by Rachelle C

Council leaders do not create accounts on behalf of others. Instead, they send invitations that allow leaders to set up their own accounts or accept new roles. District leaders can view this page but cannot invite others to be leaders.


Search for a User

Use any of the fields at the top of the page to search for a user in your Council or District.


Edit a User

Search for the user, click their record, and select Edit in the upper right. You can update their name, email address, and phone number.


Invite a New User or Invite an Existing User to a New Role

Council leaders invite leaders to create their own accounts or accept a new role, rather than creating accounts on their behalf.

  1. On the User Management screen, click Invite User in the upper right corner

  2. Input the user's email address

  3. Input the role from the drop-down list: Council Leader/Member, District Leader/Member, or Unit Leader

  4. If you select a district or unit role, you will be prompted to choose the applicable district and/or unit from the drop-down list.

The user will receive an email invitation to create an account or accept the role.

Note: The invitation will be valid for 7 days. If the user does not accept within that timeframe, the invite will need to be resent. You can see pending invites by clicking the Pending Invite button in the upper right. From there you can see status, resend, and revoke invites. Clicking on the top buttons will allow you to filter by status of Pending, Expired, Accepted, and Revoked.


Remove a User or a Role

Council leaders can remove roles. District leaders cannot. Search for the user and click their record. Scroll to User Roles at the bottom of the screen. To remove a role, click the trash can icon to the right of the role.

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