Can I have multiple units under one username?
Yes. A single leader username can be associated with multiple units.
If you already have more than one username
If you have multiple leader usernames and want to merge them:
Email [email protected] with your usernames.
Indicate which username you would like to keep.
If you want to add additional units to your current username
Click “I already have an account.”
Log in with your existing leader username.
⚠️ Important: Be sure to log in with your existing username to avoid being issued a new username.
On the screen titled “Now let’s find your unit,” select the unit you want to add by choosing the Council, District, and Unit.
Click Commit Unit.
Your request will be sent to your Council for approval.
✅ Once approved:
You will be asked which unit you want to access upon login.
You can switch units by clicking the down arrow by your name and selecting Change Unit.
How do I change my leader password?
You can update your password using any of the options below.
Option 1: Go directly to the password reset page
Option 2: Use the login screen
Select “Forgot Password.”
Choose your recovery method (Email or Phone).
Enter your email address or phone number (must match what is on your account).
Click “Send Link to Reset Password.”
Option 3: Change your password from Account Info
Click the down arrow under your name.
Select Account Info.
Go to Sign In Info.
Enter your new password in both fields.
Click Update Password.
Can I change my username?
Usernames cannot be edited.
If you need to change your username:
Register for a new leader account at:
https://login.trails-end.com/registration/unit-leaderOr add yourself as a new leader in your unit (see How do I add additional team members?).
✅ After your new username is active, you can remove your old username under:
Unit Info → Unit Team Members
⚠️ Note: Any historical data is tied to the unit, not your username.
How do I switch between my units?
If your username is associated with multiple units:
You will be asked which unit to access when you log in.
You can switch units anytime by clicking the down arrow by your name and selecting Change Unit.
If you do not yet have multiple units associated with your username but need access to additional units, see: Can I have multiple units under one username?