Have a question while you're working in your portal? You no longer need to stop what you're doing to find help. Simply click the ? icon in the upper right corner of any screen to access support right from where you are.
When you open it, you'll be greeted by Fin, our AI support assistant. We encourage you to give Fin a try! He's backed by a robust knowledge base built specifically around the Trail's End platform and the questions leaders ask most. In many cases, he can get you an answer faster than waiting for a reply from our team.
And if your question needs a human touch, no worries. Fin will escalate to a member of our support team who can follow up with you directly.
We're committed to making sure you have the help you need, right when you need it.