If you see an Overpayment to Council amount on the Finances page, this means the Council owes a refund to the unit.
Why This Happens
This occurs after an invoice is fully paid but something reduces the total amount owed to the Council. Common reasons include:
Product returns
Changes in commission percentage
Unit-to-unit transfers
Example:
If a unit originally owed $10,000 to Council and they collected enough credits to pay that amount, they’ve essentially paid in full.
Later, if they return product and their total due drops to $8,500, they’ve now overpaid by $1,500. This $1,500 will show up as an Overpayment to Council.
What Happens Next
If a unit is due a refund from their Council, they can reach out to the Council leaders for information on when that will happen or to request it.
Once the Council issues the payment to the unit, they will record a debit entry to zero out the balance on the unit's account.