The Finances page gives you a full picture of your unit's earnings, what has been paid out, and a running history of every transaction on your account this season. To get there, select Finances from the main navigation menu.
Most numbers on the Finances page update two full business days after a transaction, once it has settled. If a figure here doesn't match sales numbers elsewhere in the portal, a recent transaction may still be pending. See Pending Transactions below.
Pending Transactions
The entire Finances page only reflects transactions that have already settled.
To see pending transactions, click the Pending Transactions button in the upper right. If you're on mobile or a smaller screen, click the three-dot menu to access this button.
Or click the HERE link in this message at the top.
Pending transaction can also be found by clicking the info icon next to Council Balance: Transaction History.
The Pending Credit Card Transactions window lists each pending transaction with its credit date, type, description, and amount, along with the total number and dollar amount of pending transactions. Types you may see include:
App - A credit card sale recorded in the Trail's End App®.
Parent Credit Payment - A Cash to Credit® payment made by a parent.
Online - Commission from an online sale.
Pending transactions are not yet included anywhere on the Finances page and will appear once they finalize (typically two full business days after the sale).
Note: Pending transactions is not the same as an online order status of "processing".
Council/Unit Commission Agreement
In the top right corner of the Finances page, select % Council/Unit Commission Agreement to open the Commission Detail window, which shows your unit's commission rate breakdown. If on mobile or a smaller screen, click the three-dot menu to access this button.
This includes:
Base Traditional Commission (Unit) - The commission rate for storefront and individual sales.
Online Rate - The commission rate for online sales. Many Councils set a different rate for online sales than for traditional sales. The online rate is a set rate and never includes bonus commissions.
Bonus Commissions - Additional commission your unit can earn this season. Your Council decides which bonuses are offered, so they vary from Council to Council. When your unit earns a bonus, your Council marks it as earned, and it is highlighted in orange with a checkmark. Earned bonuses are added to your traditional commission only.
Profit / Loss Breakdown
Below the pending transactions message, the Profit / Loss Breakdown shows how your unit's earnings are calculated. You can click App Sales, Product Cost, and Online Commission to see the detailed calculation behind each number.
App Sales
The total retail value of all traditional/in-person sales recorded through the Trail's End App®.
When you click this tile, you'll see your app sales broken down into:
Cash Sales - Cash sales recorded in the app.
Applied Credit Sales - Credit card sales recorded in the app.
Total App Sales - The two combined.
Note: App Sales only include transactions that have settled, which takes two full business days. If this number is lower than sales totals you see elsewhere in the portal, your most recent sales may not be included yet.
Product Cost
The portion of your order due to Council for the product, it is the inverse of your commission rate.
When you click this tile, you'll see how your product cost is calculated:
Total Retail Ordered - The retail value of all product your unit has ordered. Only orders approved by your Council are included. Orders that are still pending approval are not counted yet.
Council Retention Rate - Your Council keeps the portion of sales your unit doesn't earn as commission. This is calculated as 100% minus your Total Unit Commission, which is your Base Traditional Commission plus any bonus commissions your unit has earned.
Calculation - Total Retail Ordered × Council Retention = Your Product Cost.
Because earned bonus commissions raise your Total Unit Commission, earning a bonus lowers your product cost.
Traditional Commission
Your App Sales minus your Product Cost. This is what your unit has earned on traditional/in-person sales. It's normal for this number to be negative early in the season, since your product cost is based on everything you've ordered, not just what you've sold.
Online Commission
The commission your unit has earned on online sales.
When you click this tile, you'll see:
Total Online Retail Sales - The retail value of your unit's online sales.
Current Online Commission Rate - Your unit's online rate.
Total Online Commission - Your unit's commission on those sales. Commission is calculated using the rate in place when each order was placed, so if your online rate changed during the season, the total may not exactly equal sales × current rate. Rate changes are rare.
This breakdown does not include online commission from Scouts who moved into or out of your unit. That commission is shown in Misc Adjustments. To reconcile your expected commission, use the formula: Posted Online Commission + Pending Online Commission + Misc Adjustments = Expected Online Commission Total. This ensures all components, including pending amounts and adjustments, are accounted for.
Total Online Retail Sales includes all online sales immediately, while Total Online Commission follows the usual two-business-day delay. Because of this, the commission shown may be lower than sales × rate until your most recent online sales finish posting.
Profit / Loss
Your unit's total earnings: Traditional Commission plus Online Commission. To see the detailed calculation, click the Profit / Loss tile in the Payout section below.
Payout
The Payout section shows where your unit stands in terms of money received and money still available. Your bank account on file is displayed here, along with an Initiate Payout button.
The payout calculation is: Profit / Loss − Total Already Paid Out − Cash Held + Misc Adjustments + either Owed to Council (+ number) or Overpayment to Council (- number). The result is your Available Payout. You can click Profit / Loss, Total Already Paid Out, Cash Held, and Misc Adjustments to see more detail.
Profit / Loss
Your total unit earnings, carried over from the breakdown above.
When you click this tile, the Total Amount Earned window shows the full calculation: Total App Sales + Total Online Commission − Your Product Cost = Total Amount Earned.
Total Already Paid Out
The total amount that has already been sent to your unit's bank account.
When you click this tile, the Payout History window lists each payout your unit has received this season, including the request date, amount, payment date, who requested it, and where it was paid.
If your unit hasn't requested a payout yet, you'll see "No payout history for this season."
Cash Held
Any cash that has not been converted to credit and thus is still in your unit's possession.
When you click this tile, the Cash Held Breakdown window shows:
Cash Collected - The total cash collected from sales.
Cash to Credit Conversions - Each Cash to Credit® payment, listed by date. The reference shows whether the cash came from a storefront or individual sale and which Scout's parent made the payment.
Cash Held - Cash Collected minus Total Converted.
To see details of all cash transactions, click See Full Breakdown in the top right of the window. For more on this view, see Where can Leaders see all Cash to Credit® payments?
Misc Adjustments
Other adjustments to your balance, which may include Balance carried forward from the previous campaign, Scout moves, promotional credits, or credits and debits applied by your Council.
Owed to Council / Overpayment to Council
This box's label changes depending on your unit's balance:
Owed to Council - Your unit owes this amount to your Council. Payments to Council are not made through Trail's End. Please reach out to your Council for how to pay.
Overpayment to Council - This amount was overpaid to Council and is due to your unit from Council. Please see Overpayment to Council.
Available Payout
The amount currently available to request as a payout.
Bank Account
This is where you enter your unit bank account so that a payout can be direct deposited to your unit.
Click No bank account on file to add your bank account.
Or click the bank account displayed to edit it.
Council Balance: Transaction History
The Council Balance: Transaction History table at the bottom of the page shows every transaction that has affected your unit's account this season. You can download a copy using the Export CSV button in the top right of the section.
Each transaction includes a date, transaction type, description, and amount. Transaction types you may see include:
ORDER - A product order placed by your unit, adding to your balance.
When Transaction Type = Order, you may see two types of orders under the Description heading. 1) Either the name of the unit order (as ordered by the Unit leader on the Orders page) or 2) you may see Auto-Orders "date" "time" which is when Heroes and Helpers are automatically ordered each night following a sale. See How are Heroes and Helpers® processed?
CREDIT-SYS - A system credit applied to your account, reflecting credit card payments received or online commission credited toward your balance due.
DEBIT-SYS - A system debit, typically associated with a refunded transaction.
CREDIT - A manual credit issued to your unit by the Council or Trail's End or an overpayment to Council that carried forward from the previous campaign.
DEBIT - An amount owed to Council that carried forward from the previous campaign.
PAYMENT - A manually recorded payment made from your unit to the Council.
Positive amounts indicate money added to your balance (such as an Order). Negative amounts shown in red indicate a reduction to your balance.