Trail's End

An overview of Individual Sales — what they are, selling with product in hand vs. taking orders for later delivery, why correctly marking delivered vs. undelivered matters, and how to…

Introduction to Individual Sales

How to assign and troubleshoot Scout inventory in the Leader Portal, including transferring inventory between the unit and individual Scouts, handling negative inventory, and reconciling inventory when Scouts bring their…

Managing Scout Inventory

How to enter an Individual Sale using the Trail's End App® or Portal — covers credit card and cash payments, delivering now vs. later, entering sales without a phone, and…

How to Enter an Individual Sale

How to refund an Individual Sale using the Trail's End App® or Leader Portal — covers who can issue refunds, timing limitations, how leaders refund on behalf of Scouts, and…

How to Refund an Individual Sale

Explains the difference between Delivered and Undelivered Individual Sales, how delivery status affects inventory tracking, how Scouts and leaders update delivery status in the app or portal, and how to…

Understanding Delivered vs. Undelivered Individual Sales

This article explains how to view your Individual Sales, what can and cannot be edited, and how to access prior-year sales data.

Viewing Individual Sales

This article covers two common administrative tasks that unit leaders may need to perform when managing Individual Sales - Tracking Cash and Converting Individual Sales to Storefront Sales and vice…

Managing Individual Sales as a Leader: Cash Tracking & Sale Type Corrections

Rachelle C

Individual Sales & Inventory

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