How Do I Place My Unit’s Popcorn Order?
To place a unit order, log in to your Trail’s End Unit Leader Dashboard.
You can access the ordering screen in either of these ways:
Click the Popcorn Orders button at the top of the dashboard, or
Select Popcorn Orders and Returns from the left-hand navigation menu.
Steps to Create a Unit Order
Click Create New Order.
Select the order type from the Choose Delivery dropdown menu.
On your initial order only, a popup will appear asking for the total dollar amount you want to order.
Enter the dollar amount and click Auto Populate Order.
The system will auto-populate your order with the suggested product mix for your Council.
Review the products and make adjustments in the Order Adj (+ or −) column.
Confirm your quantities in the Final Unit Order column.
Choose one of the following:
Save as Draft to return and edit later, or
Submit to send the order to your Council for approval.
After submitting, the order status will show as Pending while your Council reviews it.
Once approved, you will receive an email notification and can view your invoice in the system.
Important Invoice Information
Your unit places its order through your Council, and the invoice amount is owed to the Council, not Trail’s End.
There is no upfront payment required.
As your unit earns credits from the following, the credits are automatically applied toward your invoice balance:
Credit card sales
Online commissions
Cash to Credit™ payments
How Do I Make Changes to My Unit Order?
Whether you can edit your order depends on its current status.
If Your Order Has Not Been Submitted
Go to Popcorn Orders and Returns from the left-hand navigation.
If you previously started the order, click View next to the order.
Use the Order Adj column to make changes by entering positive or negative numbers (for example: +1 to add, -1 to remove).
The Final Order Quantities column will update automatically as you adjust.
Click Save as Draft to continue editing later or Submit to send the order to your Council.
If Your Order Is Pending Approval
You may still make changes while the order is pending Council approval.
Follow the same steps listed above.
Click Submit again after making changes.
Note: Submitting a revised order will overwrite the previously submitted version.
If Your Order Is Approved
Once an order is approved by your Council, it can no longer be edited in the system.
If changes are still needed, please contact your local Council directly to see if adjustments are possible.
Viewing Order History
Go to the 'Popcorn Orders and Returns' tab on the left-hand navigation menu
To view previous years, change the 'Selling Campaign' dropdown menu in the upper right-hand corner to the desired year.
Click 'View' under the 'Actions' column for the order you want to view.
I’m Getting a “Delivery Location Has Not Been Assigned” Error
This is a Council-managed setup item.
If you see this error while placing your unit order, it means the delivery location has not yet been assigned by your Council.
Contact your local Council for assistance so they can complete the setup.
How can my unit get inventory if we missed the order window?
Please consult with your Council. Many Councils have replenishment orders or methods to facilitate transfers between units. Your Council will know the best way for you to proceed.
Transfers are only possible within your Council. Do not attempt to transfer inventory between units from different Councils.