How Scouts Join Your Unit
New Scouts join your unit by invitation. You send an invitation from the Scouts page, and the Scout’s parent uses the link in that email to create the account.
⚠️ Note: Due to COPPA (Children’s Online Privacy Protection), Unit Leaders cannot create Scout accounts on behalf of Scouts. Leaders send the invitation, and parents complete the account setup.
Returning Scouts don’t need an invitation. Scouts who already have an account should keep using the same username from last season.
Invite a Scout
Log in to the Leader Portal.
Go to the Scouts page.
Click Invite Scout.
Enter the parent’s or Scout’s email address. The Council, District, and Unit fields are filled in for you.
Click Send Invite.
The family will receive an email with a link to create the Scout’s account. Once the account is created, the Scout appears in your roster automatically.
Invitations expire after 7 days. You can track, resend, or cancel invitations from the Pending Invites page.
Tip: Collect each family’s email address ahead of time, for example on a sign-up sheet at your kick-off meeting, so you can send invitations right away. Double-check the spelling, since the family must accept the invitation from the same email address it was sent to.
Council and District leaders can also send invitations while viewing a unit.
Manage Pending Invites
To see invitations that haven’t been accepted yet, go to the Scouts page and click Pending Invites.
The list shows each invitation’s email address, role, who sent it, the date it was sent, the expiration date, and its status. Use the search bar to find an invitation by email address.
To manage an invitation, click the three-dot menu (⋯) in the Actions column and choose one of these options:
Resend: Sends the invitation email to the same address again. Use this if the family can’t find the original email.
Copy link: Copies the invitation link so you can share it another way, such as by text message. (Note: copying the link causes the original invite link to expire, so the invitee will need to accept the invitation via the new link).
Revoke: Cancels the invitation so the link can no longer be used.
Tip: If you entered the wrong email address, revoke that invitation and send a new one to the correct address.
Click Back to Scouts to return to your roster.
Let families know what to expect
Email template
Subject: Watch for your Trail’s End invitation!
Hi [Unit Name] Families,
It’s time to get your Scout set up for our popcorn fundraiser! I’m sending each new Scout an invitation from Trail’s End to the email address you gave me. Here’s what to do:
Look for an email from Trail’s End and click Accept your invitation. Check your spam folder if you don’t see it.
Create your Scout’s account. The link expires in 7 days, so please do this soon. If it expires, let me know and I’ll send it again.
Download the Trail’s End App® and log in.
📱 iPhone/iPad: https://apps.apple.com/us/app/trails-end/id1421483087
📱 Android: https://play.google.com/store/apps/details?id=com.trailsend.scout
Returning Scouts: You don’t need an invitation. Just log in with your username from last year.
If you have any questions, don’t hesitate to reach out!
Scouts Can Also Self-Register
Scouts or parents can register directly without the QR code by downloading the Trail's End App® and clicking Register on the main login page. When prompted, they'll enter your Unit Code manually to link to your unit.
⚠️ Note: Scouts must be age 18+ or have a parent complete registration.
Remove a Scout from your unit
Go to Scouts
Locate the Scout.
Select Remove under the Actions column (three dot menu on the right).
✅ Removing a Scout does not delete their account; it only removes them from your unit. The Scout will be prompted to select a new unit when they log in.
Move a Scout to another unit
If you know the unit the Scout is moving to and it is within your same Council, you can help them out by moving them to the right place.
Go to Scouts.
Locate the Scout.
Select Move under the Actions column (three dot menu on the right).
Note: If a Scout is moving outside of your Council, please Remove them instead. The Scout will be prompted to update their unit the next time they log in.
Can I move a Scout to my unit?
No, the leader of the unit where the Scout currently is can move or remove the Scout, or the Parent can move the Scout in the app.
Exporting the Scout List
To download a copy of your Scout list, click Export Scout List in the top right corner of the Scouts page. This generates a file containing your Scout roster and their current data as displayed in the list, including each Scout's email address and phone number.