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How to Make and View Online Sales

How Scouts make online sales by sharing their personal store link, how to help a customer place an order through the Trail's End App®, how to view current and prior-year online orders, the order deadline, and how to thank a customer.

Written by Rachelle C

How do Scouts typically make online sales?

Most online sales happen when a Scout shares their online selling page with supporters.

Supporters:

  • Shop directly from the Scout’s page

  • Complete checkout themselves

  • Receive products shipped directly to their home

For detailed sharing instructions, see: How to Share Your Scout’s Online Selling Page


Can Scouts make online sales through the Trail’s End App®?

Yes. Online sales are completed through the Scout’s online store page, and there are two ways to do this using the app.

Option 1: Share your online store (recommended)

Scouts can quickly share their online store link from the Trail’s End App® so customers can place their own orders.

This option:

  • Is fastest and simplest

  • Reduces errors

  • Allows customers to enter their own payment and shipping details

See How to Share Your Scout’s Online Selling Page for step-by-step instructions.

Option 2: Help a customer place an online order

If needed, Scouts can help a customer start an online order through the app and send it to them to complete.

To do this:

  1. Open the Trail’s End App®

  2. Tap 'Online Sales' on the dashboard

  3. In the My Page section, tap 'Visit Page'

  4. Add the products the customer wants to the cart

  5. Tap the Cart icon in the upper-right corner to begin checkout

  6. Tap 'Share' to send the cart to the customer

  7. The customer completes checkout using their own device and payment method


How do I view my Scout’s online orders?

Scouts can view their online orders and sales totals by logging into their account.

  1. Open the Trail’s End App®

  2. Tap 'Online Sales' on the dashboard

  3. Scroll down to see a list of online sales


How do I view my Scout’s online orders from a previous year?

The Trail's End App® shows the current year only. If you need information from a previous year, please reach out to your leader who can access reports with the previous year information.


What is the deadline for online orders?

From a Trail's End System perspective, the deadline for online orders for the current selling season is:

December 31 at midnight UTC (7:00 PM Eastern Time)

Orders placed after this deadline will be credited to the next selling season.

Note: In some cases, Councils set specific deadlines for sales to count for Council incentives.


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