How do Scouts typically make online sales?
Most online sales happen when a Scout shares their online selling page with supporters.
Supporters:
Shop directly from the Scout’s page
Complete checkout themselves
Receive products shipped directly to their home
For detailed sharing instructions, see: How to Share Your Scout’s Online Selling Page
Can Scouts make online sales through the Trail’s End App?
Yes. Online sales are completed through the Scout’s online store page, and there are two ways to do this using the app.
Option 1: Share your online store (recommended)
Scouts can quickly share their online store link from the Trail’s End App so customers can place their own orders.
This option:
Is fastest and simplest
Reduces errors
Allows customers to enter their own payment and shipping details
See How to Share Your Scout’s Online Selling Page for step-by-step instructions.
Option 2: Help a customer place an online order
If needed, Scouts can help a customer start an online order through the app and send it to them to complete.
To do this:
Open the Trail’s End App
Tap 'Online Sales' on the dashboard
In the My Page section, tap 'Visit Page'
Add the products the customer wants to the cart
Tap the Cart icon in the upper-right corner to begin checkout
Tap 'Share' to send the cart to the customer
The customer completes checkout using their own device and payment method
How do I view my Scout’s online orders?
Scouts can view their online orders and sales totals by logging into their account.
Open the Trail’s End App
Tap 'Online Sales' on the dashboard
Scroll down to see a list of online sales
How do I view my Scout’s online orders from a previous year?
You can view online sales from past years using the year selector in the Trail's End portal. (The app only shows current year).
Log in at login.trails-end.com
Select the Online Sales tab
Use the year drop-down in the upper-right corner to choose the prior year
Scroll down to view your Scout’s online sales
How do I thank a customer for an online purchase?
We recommend personally thanking customers using your own email, text message, phone call, or another direct method. This helps ensure your message is received and avoids spam filtering.
If you’d like to use the built-in thank-you feature on the website:
Log in at portal.trails-end.com
Go to the Online Sales page
Click the “Thank Customer” button next to the order
