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Releasing Storefront Reservations

How to manually release a Trail's End® storefront reservation, what happens to inventory and cash when released, and how the automatic Thursday 8:00 PM ET release works when no Scouts are signed up for upcoming weekend shifts.

Written by Rachelle C

How Do I Release a Trail’s End® Reserved Storefront?

You can release an entire storefront reservation from the Leader Portal.

Steps

  1. Go to Storefronts from the main navigation menu.

  2. Locate the storefront in your list of reserved storefronts.

  3. Click Release in the lower right corner.

⚠️ Important: Once released, the storefront becomes available to other units and cannot be recovered unless you reserve it again.


Auto-Release of Trail’s End® Reservations

The auto-release feature ensures storefront locations are actively used and available to units that need them.

This feature:

  • Reduces unused reservations.

  • Saves leaders' time.

  • Creates predictable opportunities for units to claim additional storefronts.


How It Works

Step 1: Units Reserve Storefronts

Unit leaders reserve storefront locations as usual through the Leader Portal.

Step 2: Scouts Sign Up for Shifts

After a storefront is reserved:

  • Scouts can sign up for shifts based on the storefront settings created by the leader.

Step 3: Scout Notifications

  • Scouts will receive email reminders about upcoming shifts, encouraging them to sign up.

Step 4: Leader Notifications

If no Scouts are signed up for any shift on the reservation:

  • Leaders will receive a notification when a reservation has no Scouts signed up for an upcoming weekend.

  • On the Storefronts page, reservations will be flagged as:

    • “No Scouts”, or

    • “No Scouts: Auto-Releasing in X Days”


Automatic Release Rule (Important Timing)

Reservations scheduled for Friday, Saturday, or Sunday are automatically released if no Scouts have signed up for any shift by 8:00 PM ET on the preceding Tuesday.

Once released:

  • The storefront becomes available to other units.

  • Leaders will receive a notification.


What Happens to Inventory and Cash?

If a reservation is auto-released:

  • Assigned inventory is returned to the unit.

  • Starting cash assigned to the reservation is removed.


When to Check for Newly Available Storefronts

Units looking for additional storefront opportunities should check:

🕗 Tuesdays at 8:00 PM ET

This is when auto-released reservations become available.


Key Benefits of Auto-Release

  • Ensures storefront locations are actively used by Scouts.

  • Creates a predictable system for all units to access additional opportunities.

  • Reduces unused reservations.

  • Keeps leaders informed with timely notifications.

  • Eliminates the need for manual release of unused reservations.

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