Edit Your Scout’s Account Information
A Scout/parent can update the Scout’s profile in the Trail’s End App®. Note: A leader cannot edit this information on behalf of a Scout.
Trail’s End App®
Tap the gear icon in the upper right corner.
Tap Edit next to your Scout’s name.
Update any of the following:
First name
Last name
Email
Phone number
Marketing communication preferences
Save your changes.
I Have More Than One Username. Can They Be Merged?
Yes, in many cases, usernames can be merged.
Please start a chat with our team and include:
Scout’s current usernames (if known), OR
Scout’s full name
Council, district, and unit
Change Your Scout’s Password
You can reset or change your password in the Trail’s End App® or the Trail’s End Portal.
Option A: Forgot Password (Recommended)
From the login screen:
Tap Forgot password?
Choose to receive the reset link by email or phone.
Enter your username and email or phone number (must match your account).
Tap Send Link to Reset Password.
Use the link to create a new password.
Option B: Change Password from Settings
Trail’s End App®
Tap the gear icon.
Tap Change Password.
Enter your username and current password.
Enter and confirm your new password.
Trail’s End Leader Portal
Expand the Sign-In Info section.
Enter and confirm your new password.
Click Update Password.
Password Requirements
Passwords must include:
At least 8 characters
1 uppercase letter
1 lowercase letter
1 special character
Can I Change My Username?
Usernames cannot be edited.
If you need a different username:
Register a new Scout account at:
https://login.trails-end.com/registration/scoutStop using the old account.
⚠️ Important: Historical sales and rewards will remain on the original account and cannot be transferred.