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When will pre-order products be shipped?
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How long does it take for my online order to ship?
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Can I support a specific pack/troop with my online order?
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Can multiple users share an account?
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How do I change my password?
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How do I move a Scout to a new unit?
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How do I share my Scout selling page?
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Can Scouts do online sales through the App?
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How do I view my Scout’s online orders from last year?
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How do Scouts record their sales if there are multiple Scouts working a storefront shift?
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If there are 2 Scouts selling at a storefront shift, do they both have to log in to sell from their own app?
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How do I refund a storefront sale?
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How does a Scout claim their Trail's End Rewards?
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How many points are earned for different sales types?
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What are the Trail's End Rewards tiers?
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How does Cash to Credit work (Scout)?
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How do we connect a Bluetooth Square reader?
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Can Scouts take credit card payment without a Square Reader?
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Can Scouts sell with a paper order form?
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How do I contact Trail's End Support?
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Is internet access required to use the app?
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When can my unit reserve storefronts arranged by Trail's End?
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How do I Reserve a Trail's End Storefront?
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Our Unit claimed two storefronts on the same day and the same location. Can they be merged into one storefront?
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When adding a storefront, my store is not in the list.
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How do I set default Storefront Settings?
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I'm getting an error "the requested timeslot overlaps with a controlled timeslot".
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How do I closeout a storefront using the closeout guide?
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How do Storefront Sales work?
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How are Storefront sales split when I make sales?
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After January 1st, how do I enter a sale for the previous season?
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How do I manage my Scouts' wagon inventory?
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How do I record sales taken on the paper order form?
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What steps must I take to submit Trail's End Rewards?
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Total Sales exceed Total Ordered+Online Sales.
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Why do my rewards say "Pending Payment"?
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Why does my payout not equal my commission?
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How do I understand my account details?
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How do I wrap up my unit sale?