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How much is shipping for online orders?
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When will pre-order products be shipped?
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How long does it take for my online order to ship?
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Can multiple users share an account?
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I forgot my username /password.
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Can the same email address be used for multiple Scout accounts?
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How do I share my Scout selling page?
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Can Scouts do online sales through the App?
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Is Online Direct within the app different from the Trail's End online store?
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How do Scouts record their sales if there are multiple Scouts working a storefront shift?
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If there are 2 Scouts selling at a storefront shift, do they both have to log in to sell from their own app?
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How do I refund a storefront sale?
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How does Parent Pay Now (credit payments) work?
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Can I view customer addresses in the app?
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How do I change an order from delivered to undelivered or vice versa?
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How does a Scout claim their Trail's End Rewards?
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How many points are earned for different sales types?
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Where can I view the Trail's End Rewards tiers?
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Do I need a Square account to take credit cards?
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Square Reader device not working.
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Can Scouts take credit card payment without a Square Reader?
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How can I see storefront reservations claimed by other Units?
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Why are there no available stores in my area?
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Should I call to confirm the stores reserved through Trail's End?
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When adding a storefront, my store is not in the list.
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How do I set default Storefront Settings?
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I'm getting an error "the requested timeslot overlaps with a controlled timeslot".
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How do Storefront Sales work?
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How are Storefront sales split when I make sales?
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How do I manage my unit's storefront inventory?
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After January 1st, how do I enter a sale for the previous season?
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How do I manage my Scouts' wagon inventory?
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How do I record sales taken on the paper order form?
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What steps must I take to submit Trail's End Rewards?
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Total Sales exceed Total Ordered+Online Sales.
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Why do my rewards say "Pending Payment"?
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How do I wrap up my unit sale?
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How does our unit receive online commissions?
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Can we keep selling our remaining 2023 inventory after the season is over?
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Where can I see a transaction log of inventory that has been transferred to Scouts or storefronts?
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What are the different Transaction Types on the Inventory Transaction Report?
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What's the benefit of defining the Scout's den and rank? Is this required?