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How much is shipping for online orders?
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When will pre-order products be shipped?
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Do you accept cancellations or returns?
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Can multiple users share an account?
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My Scout has changed units since last year, how do I update their unit?
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Can the same email address be used for multiple Scout accounts?
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How do I share my Scout selling page?
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Can Scouts do online sales through the App?
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How do I view my Scout’s online orders from last year?
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Does the app provide shift reminders for Scouts?
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If there are multiple Scouts working a storefront shift, how do they record their sales?
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If there are 2 Scouts selling at a storefront shift, do they both have to log in to sell from their own app?
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How does Parent Pay Now (credit payments) work?
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Can I view customer addresses in the app?
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How do I change an order from delivered to undelivered or vice versa?
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How do I redeem my gift card code on Amazon?
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What if I sell more after I claim my rewards?
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The link to claim my gift card has expired.
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Do I need a Square account to take credit cards?
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Can Scouts take credit card payment without a Square Reader?
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Square Reader device not working.
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When can my unit reserve storefronts arranged by Trail's End?
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Our unit claimed two storefronts on the same day and the same location. Can they be merged into one storefront?
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How do I set default Storefront Settings?
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How do I record cash that has been turned in by a Scout for wagon sales?
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How do I record sales taken on the paper order form?
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How do I manage my Scouts' wagon inventory?
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What steps must I take to submit Trail's End Rewards?
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Total Sales exceed Total Ordered+Online Sales.
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Why do my rewards say "Pending Payment"?
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How does our unit receive online commissions?
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How does our unit receive payments that parents make for cash due on wagon sales?
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How does our unit receive credit card sales taken through the app?
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Where can I see a transaction log of inventory that has been transferred to Scouts or storefronts?
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What are the different Transaction Types on the Inventory Transaction Report?
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What's the benefit of defining the Scout's den and rank? Is this required?