How does a Scout refund a storefront sale?

Scouts/parents can refund a storefront sale from the Trail’s End app (available in the Apple App Store or Google Play Store). Storefront sales can be refunded on the day it was recorded. If the refund is needed after that time, please contact support@trails-end.com

1. Tap ‘Orders’ from the app dashboard 
2. Find the order that needs refunded and tap on the order.
3. Tap the ‘Options’ button in the upper right corner.
4. Tap ‘Refund order’. You’ll see a message confirming you want to refund the order. Tap ‘Yes, refund order’ to finalize the refund.
5. The order will update with a Refunded status.