Step by Step - Wrap up of Sale

Modified on Sat, 26 Oct at 7:08 PM

Determine your final order


Ensure all Scout Sales have been recorded.The best practice is for Scouts to record their sales in the app as they happen, particularly since credit cards can only be accepted in the app.
  • If there are outstanding cash sales to enter, you can have your Scouts do this or a Leader can do this.
  • NOTE: All sales must be entered and correctly attributed to Scouts to receive the correct Trail's End Rewards. 
  • NOTE: It is important to correctly identify wagon sales as "delivered" (product already given to the customer) or "undelivered" (Scout still needs the product to deliver to the customer). 

Determine what products are still needed by Scouts.
  • Review your Scout sales to ensure Scouts have appropriately marked them undelivered or delivered.   
  • When an item is marked undelivered, you can pull the Undelivered Items by Scout report (on the report tab) to see what items each Scout still needs. 
  • If you have remaining inventory, transfer inventory to Scouts to fulfill their undelivered orders. 
  • TIP: Look for Scouts with negative inventory (on the dashboard). This usually indicates the Scout has recorded something delivered that was not transferred to them in the system. If you have the inventory, transfer it to them. If you do not, change the order to undelivered so that it will be included in the Undelivered Items by Scout report.

Complete all unit-to-unit transfers 

Go to Popcorn > Transfers
If anything is pending:
  • If you are the receiving party > Approve or Reject
  • If you are the transferring party > Communicate with the receiving party to Approve or Reject
Complete all returns to Council
(only in applicable Councils)
Check with your Council on rules for returns.
Go to Popcorn > Popcorn Orders and Returns
  • Click the Return Popcorn button and input the quantities.
  • Council will need to approve the return.
  • NOTE: Some Councils that do allow returns, do not use the "Return popcorn" button. If you are in one of these Councils, check with your Council for instructions. 
Select 'Order Popcorn'You will be greeted with a Product Shortages screen to help ensure you have ordered enough products.
  • Input your final order quantities.
  • Click 'Submit'.
  • Council will need to approve the order.


Accounting


Collect cash due for wagon salesParents can pay with their credit card in the Trail's End App
  • Go to Wagon Sales.
  • Select 'Use Cash to Credit'.
  • Enter card information.
  • The amount due will show $0 due once the transaction is complete.

Alternatively, turn in cash to the unit Treasurer to deposit in the unit bank account. 

Review your Account SummaryIf you show a payout available:
  • Ensure your unit bank account has been input under Unit Info > Manage Unit Bank Account
  • Select 'Request Payout'
  • IF your Council allows payout to them, you will receive a choice to send to Council or send to your unit bank account
If you show a balance due to Council:
  • Check with your Council on payment instructions
If you have a negative balance due to Council:
  • This means you have overpaid Council.
  • Trail's End will manually adjust this amount to make it available in your payout twice this year. Once at the beginning of November and once at the beginning of December. 
  • After the manual sweep at the beginning of December, check with your Council on how to receive this amount if you have a negative balance.
Understanding your AccountingClick the 'How are these calculated' button to see the details of your account.
  • Left side shows the products you ordered minus commission, which equals your bill to Council.
  • Right side shows credits that went towards paying your Council bill:
    • Online sales commission
    • Credit card payments
    • Cash to Credit payments
  • If the left side is larger, you will still owe Council.
  • If the right side is larger, you will have a payout available.
  • See Accounting Explanation article for more information.


NOTES: 

  • A Payout does NOT equal commission. 
  • Commission is received for traditional products as you sell the items for full retail price after only having paid retail minus commission.
  • Commission for online sales is credited toward your Council bill (as explained above). 



Rewards

Finalize all sale amounts
  • Ensure all sales have been entered
  • Ensure no adjustments are needed. (For example, changing the Scouts assigned to shifts which would affect their storefront split or converting sales from wagon to storefront or vice versa).
  • After you submit rewards, you will only be able to make adjustments on sales entered since submission. 
  • If any Scout's sales go down, you will not be able to submit again. 
  • If you have Scouts with duplicate accounts, submit a ticket to support to have them merged BEFORE submitting your rewards. 
Review Total Sales compared to Ordered plus Online Sales
  • This formula is shown on the bottom of the rewards page.
  • Total Sales cannot be larger than Total Ordered plus Online Sales.
  • If it is, please see this article for more information. 
Submit rewards
  • Go to your Rewards page.
  • Click Submit Scout Rewards in the bottom right.
Scouts claim rewards
  • Rewards will be released approximately 5 days after submitted, unless flagged for review. 
  • Rewards will be delivered electronically to the Scout's Trail's End account.
  • The email address on the account will also receive an email to claim the rewards.
  • For the 2024 season, scouts must claim their rewards by June 30, 2025.



Distribution of Final Order

  • Check with your Council on pick up location and date for your final order.
  • Distribute to your Scouts for delivery.
  • BEST PRACTICE: Set a deadline for your Scouts to make their deliveries. 
  • TIP: Remind Scouts to mark items as delivered as they make their deliveries. This helps them keep track and ensure all customers receive their popcorn. As the unit leader, you will be able to see all customers are taken care of.


Reports

  • It's a good idea to save all reports. This is optional, but sometimes as Scouts move in/out of a unit, the data can change.
    • Download the dashboard data (Scout and Product)
    • Save all reports on the Reports tab
    • Save your final invoice
    • On the rewards tab, download the rewards data

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