Negative inventory typically indicates that a scout marked an order as delivered without the product being assigned to them in the system.
Steps to correct:
1) Check with the Scout whether they delivered the product or if they accidentally marked it delivered.
2) If they did deliver, you would transfer the product to them in the system to remove the negative.
3) If they mismarked it, the Scout or the unit leader can change the status to undelivered by viewing the orders under the Scout, clicking on the order, and then changing the status.
NOTE: Regarding Heroes and Helpers donations.
Units do not order these products in advance; therefore, they will always show a negative number under the Scout or storefront that sold it. You can leave this negative number as is or move the negative number to your unit via an inventory transfer. The negatives will be cleared once you place an order for these items with your council.
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