How do I understand my account details?

Modified on Sun, 3 Nov at 11:24 AM

Go to Account Summary and click the 'How are these calculated' button.


Below is an example of an account with things that are most often seen. 


On the left is the Council bill and on the right are the items that were credited toward the bill. When the right side is higher, a payout is available. If the left side is higher, there is an amount due to Council. 


LEFT

Red box = Retail Value of Traditional (Storefront/Wagon) products ordered

Blue box = Commission earned is subtracted from the ordered amount to get the Amount Due to Council

Yellow box = Bill to Council (after commission)

Black box = payment made by the unit (reducing the Council bill)


RIGHT
Green box = online commission
Orange box = credit card sales
Purple box = cash to credit payments
Total of these, in this example is $3,358.40

Details can be seen for each of these items by clicking the arrows on the right. 


  • If the amount due to Council is higher than credits, you will show a Current Due to Council (red box on bottom left).
  • If the credits are higher than the amount due to Council, you will show a Current Available Payout (green box on bottom right).


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article