How does a unit leader refund a storefront sale?

1. Go to https://portal.trails-end.com/ and click ‘Manage Storefronts™’ in the navigation on the left side of the screen.
2. Locate the Storefront in which you need to refund a sale 
3. Click the down arrow at the bottom.
4. Click 'View Orders'.
5. Click Refund next to the order that needs to be refunded.

Notes: 

• After Cash to Credit is used, any cash sales prior to that transaction cannot be refunded. 
• Refunds can be refunded within 24 hours of the transaction. If a refund is needed after that time, please contact support@trails-end.com.