- Go to https://portal.trails-end.com/ and click ‘Storefront Management’ in the navigation on the left side of the screen.
- Locate the Storefront in which you need to refund a sale
- Click the down arrow at the bottom.
- Click 'View Orders'.
- Click Refund next to the order that needs to be refunded.
Note: Leaders can refund cash sales anytime during the selling season. Credit card sales can be refunded the same day or the next day. If a refund is needed after that time, please contact [email protected].
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