I am having trouble logging in using the biometric authentication.

Modified on Wed, 29 May 2024 at 10:33 AM

Biometric Authentication option may be turned off. Visit your Settings - App Settings.

If you have more than one Scout, you'll need to repeat for each Scout.


If using biometric authentication ensure your entire finger is covering your sensor, you may need to move your finger in a circular fashion or clean your sensor.

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