I forgot my username/password.

Modified on Mon, 10 Mar at 2:48 PM

To securely recover your account, please click 'forgot your username or password' on the login screen.


Or for further assistance, contact us at [email protected] and include the following:


  1. Account username (if known)
  2. Name on Account
  3. Council/district/unit
  4. Description of error/issue



Tip: The email address or phone number you use when resetting your password must match the account on file. 


Tip: Your Unit leader is also able to look up your username in the Scout roster.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article