How do I change my password?

Modified on Fri, 26 Jan 2024 at 11:45 AM

As a Scout, on the app:


Option 1: Use the Forgot Password option on the login screen.

  1. Input your username
  2. Select Forgot username/password? at the bottom of the screen
  3. Select your recovery method
  4. Input either your email address or phone number (must match what is on the account)
  5. Tap 'Reset Password' 


Option 2: Change password under Account Info

  1. Click the three lines in the upper left
  2. Go to 'Settings'
  3. Go to 'Account Info'
  4. Go to 'Sign In Info'
  5. Input the new password in both boxes
  6. Tap 'Change Password'


As a Scout, on www.trails-end.com: 


Option 1: Use the Forgot Password option on the login screen.

  1. Select 'Forgot Password'
  2. Select your recovery method
  3. Input either your email address or phone number (must match what is on the account)
  4. Click 'Reset Password' 


Option 2: Change password under Account Info

  1. Click the down arrow under the Scout's name
  2. Go to 'Sign In Info'
  3. Input the new password in both boxes
  4. Click 'Update Password'

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