How can I adjust storefront sales credits based on shift splits?

Modified on Wed, 29 May 2024 at 01:20 PM

Trail's End recommends scheduling one Scout (with their parent) per shift and giving each Scout credit for their sales. This eliminates any issues with splitting sales credit.


If your unit chooses a different method:

  • Set the expectation that Scouts work their full assigned shift.
  • If not possible, give credit if they worked most of the shift; otherwise, don't give credit.
  • Credit is based on shift assignment, so sign them up if they get credit or withdraw them if they don't.

 

We understand that sometimes units prefer to make adjustments due to various factors such as arriving late, leaving early, or staying for a longer period than scheduled.


If your unit decides to make additional adjustments, below are some potential solutions you can implement. Our support team cannot make adjustments for you. 


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Storefront splits are based on the hours that the Scout is signed up to work. Shift lengths cannot be adjusted once sales are recorded. The sales credit can be adjusted by changing the amount of time the Scout is signed up for. 


Use this table to determine if and how you may be able to adjust.


 

If a Scout arrived late or left early and their time needs to be reduced (less time worked):


If the split is:Do this:
By shiftIf they were the only Scout working the shift, there is no need to adjust.

Recommended method to adjust:
  • Determine the approximate amount of sales that the Scout should earn and convert that amount of sales to Wagon sales for the Scout. 
  • The remaining sales on the shift will be split among the Scouts assigned to that shift. 
By day
or by season
If the storefront was arranged by your Unit:
  • Add a new shift that is the correct length outside of your actual shifts and assign the Scout to this new shift.
  • Withdraw the Scout from the previous shift.
  • There is no need to move sales to the new shift.
If the storefront was booked by Trail's End:
  • Since it is not possible to change the shift lengths once sales have been recorded and you will not be able to add a shift outside of the reserved hours, it's best to either give the Scout credit if they worked the majority of the shift or not give the Scout credit if they missed most of the shift.



If a Scout stayed late or arrived early and their time needs to be increased (more time worked):


If the split isDo this:
By shiftIf they were the only Scout working the shift, there is no need to adjust.

Recommended method to adjust:
  • Determine the approximate amount of sales that the Scout should earn and move the sales to the shift that the Scout was assigned to. 
  • The remaining sales on the shift will be split among the Scouts assigned to that shift.
By day 
or by season
If the storefront was arranged by your Unit:
  • Add a new shift that is the additional amount that the Scout worked outside of your actual shifts and assign the Scout to this new shift.
  • Leave the Scout on the previous shift.
  • There is no reason to move sales to the new shift.
If the storefront was booked by Trail's End:
  • Since it is not possible to change the shift lengths once sales have been recorded and you will not be able to add a shift outside of the reserved hours, it's best to either give the Scout credit if they worked the majority of the shift or not give the Scout credit if they missed most of the shift.

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