I received a damaged or incorrect item in my order, what can I do?

Modified on Wed, 12 Feb at 11:10 AM

We’re sorry to hear that there was an issue with the order you received! We invite you to contact us at [email protected]. Please include the following information:


  1. Order Number:
  2. Product name(s) and quantities:
  3. Description of issue: 


If your shipment is damaged, please attach pictures of the damaged items.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article