Can I take orders and place one bulk order for my customers from the online shopping page?

Modified on Tue, 3 Jun at 4:50 PM

We do not recommend taking orders for online products and then placing a single bulk order on behalf of your customers. While it may seem like a convenient solution, there are several important reasons why this approach can lead to complications:


Why Bulk Ordering Online Products Isn’t Recommended:

  1. Product Availability Can Change

    • Products available online may vary throughout the season.

    • Some items may sell out without notice, making it difficult or impossible to fulfill your customers' orders.

  2. Sales Tax & Shipping Apply

    • Online orders include sales tax, which may make your bulk order more expensive than expected.

    • Online orders also include shipping fees of $5.99 per order.

  3. Double Sales Recording Isn’t Allowed

    • Products purchased online are a sale for the Scout that they are associated with. 

    • You cannot record the same product again as an in-person Scout sale—this would mean the product was sold twice.

    • Because the sale is already tracked through the original online order, you would have to collect cash only from your customers.

    • Double recording sales will result in accounting issues and the inability to submit rewards for the entire unit. 


Preferred Method: Sell In-Person to your supporters with Council-Provided Product

  • Unit Leaders should order product from their Council for in-person sales (often referred to as the “traditional” sale).

  • Discuss the process with your unit leader for taking and fulfilling your in-person sales. 


Unit Not Participating in Traditional Sales?

If your unit doesn’t have a leader or isn’t planning to participate in traditional product sales:

  • Contact your Council to explore alternative options or to receive support.

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