How can I add additional contacts for MFA?

Modified on Mon, 23 Jun at 5:12 PM

While you can only have one account per Scout, you can add additional contacts to receive the Multi-factor Authentication code. This allows you to login to a Scout account on more than one device.


Trail's End app:

  1. Tap the gear icon in the upper right corner
  2. Tap Multi-Factor Authentication
  3. To update MFA contacts, you’ll need to login.
  4. Tap the Add New button by the Secondary contacts.
  5. You can add an additional phone number or email.
  6. Tap the pencil icon next to an additional phone number or email to edit that contact. 
  7. Tap the trashcan icon next to an additional phone number or email to delete that contact.


Trail's End Portal

  1. Go to https://portal.trails-end.com/ 
  2. Click to expand the Multi-factor Authentication section
  3. Click the Add Contact button to add a contact.
  4. Click the pencil icon to edit an existing MFA contact.
  5. Click the trashcan icon to delete an existing MFA contact.

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