If you see a negative “Due to Council” amount on the Account Summary screen, this means the Council owes that amount to the unit—rather than the other way around.
Why This Happens
This occurs after an invoice is fully paid but something reduces the total amount owed to the Council. Common reasons include:
Product returns
Changes in commission percentage
Unit-to-unit transfers
Example:
If a unit originally owed $10,000 to Council and they collected enough credits to pay that amount, they’ve essentially paid in full.
Later, if they return product and their total due drops to $8,500, they’ve now overpaid by $1,500. This $1,500 will show up as a negative “Due to Council” balance.
What Happens Next
Twice during the season, the Trail's End Finance Team manually moves these negative balances (when possible) from "Due to Council" to the unit’s payout available.
This process is manual and only occurs on two scheduled dates, one in October and one in November
Note: In some cases, Council-level accounting may prevent this movement.
After the November manual move
If a unit still has a negative balance showing as "Due to Council" after the November move, they will need to contact their Council directly to request that payment.