What steps must I take to submit Trail's End Rewards?

Modified on Wed, 08 May 2024 at 11:17 PM

STEP 1: Finalize all Sale Amounts

1. Review sale totals and make sure they are correct.

2. Ensure all refunds have been entered.

3. Ensure any sales movements have been entered (wagon to storefront or vice versa, reassociation of online sales).

Tip: Once rewards are submitted, only sales occurring after the rewards submission date can be adjusted. If any Scout's sales go down, you will not be able to submit a second time.


STEP 2: Finalize Unit Order

1. Ensure all Heroes and Helpers donations have been ordered from the Council. (Remember that all Heroes and Helpers donations recorded in the system are automatically ordered, but you may have some outstanding if you recently recorded them). 

2. Ensure any transfers between units are complete.

3. Total Sales cannot exceed the Total Retail value of Unit Orders plus Online Sales. 

Tip: This calculation is shown at the bottom of the rewards page. 

Tip: See "Total Sales exceeds Total Ordered+Online Sales" for help on correcting this.


STEP 3: Finalize Council Bill

1. In all Councils, now is a good time to settle your bill with Council.

2. Some Councils require that the bill be paid in full before rewards will process. If you get a blue bar across the top that says 'Pending Payment', you must make your payment to your Council before your rewards will process. 


STEP 4: Go to the Rewards page and click 'Submit'.


Note: If submitting for a prior year, please be sure the drop-down menu in the top right corner is set to the previous selling campaign.

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