Heroes and Helpers Monthly Gift

How do I cancel my monthly donation?
To cancel, please email support@trails-end.com with the details of the order.
Fri, 12 Mar, 2021 at 4:07 PM
How will cancelling the monthly donation affect the Scout?
The Scout will still receive credit for any monthly orders/charges that occurred prior to cancellation.
Fri, 12 Mar, 2021 at 4:07 PM
Can I change my payment method?
Unfortunately, we do not have the ability to change payment method on an active monthly donation. The current one will need to be cancelled, and a new month...
Fri, 12 Mar, 2021 at 4:07 PM
Can I change the Scout supported?
Yes. Please email support@trails-end.com with the details of the order, along with the currently supported Scout’s information and the new Scout’s informati...
Fri, 12 Mar, 2021 at 4:08 PM
Can I split this between more than one Scout (siblings)?
Unfortunately, our system does not currently allow online orders or recurring donations to be split between siblings. In order to support multiple Scouts, a...
Fri, 12 Mar, 2021 at 4:08 PM
What percentage goes to the Scout I am supporting?
60% of the donation stays with local Scouting. That 60% is split between the local council and the Scout’s unit. The percent that goes to the Scout’s unit v...
Fri, 12 Mar, 2021 at 4:08 PM
How long do the monthly donations last?
The monthly donations will last until cancellation is requested by the customer, or the current payment method can no longer be charged. To cancel, please e...
Fri, 12 Mar, 2021 at 4:09 PM
Why does Scouting need year-round support? / I thought popcorn was only in the fall.
Trail’s End offers online fundraising for Scouting year-round. After an uncertain year because of COVID-19, Scouting needs support now more than ever! Scout...
Fri, 12 Mar, 2021 at 4:09 PM
Can I change my donation amount?
Unfortunately, our system does not currently allow for the donation amount to be changed. If you wish to change your monthly donation amount, please email u...
Fri, 12 Mar, 2021 at 4:09 PM
Are my donations tax deductible?
When you purchase the American Heroes Donation, your full purchase is a charitable contribution since you do not receive product in exchange for your paymen...
Mon, 17 May, 2021 at 11:42 AM