Trail's End Unit Leader Accounts - General Questions

What do I do if a Scout logged a sale in the wrong location?
Check out our inventory instructional video, linked below! If your question is not answered in the video, please reach out to unitsupport@trails-end.com. ...
Sat, 31 Aug, 2019 at 12:27 PM
How do I know how many bags/cartons/tins are in each box? / What’s the ratio (12:1) mean next to the products on the unit order screen?
When placing your unit’s order, you will see a column of ratios next to each product. This is the number of containers per case. For example, if you see 12:...
Thu, 15 Aug, 2019 at 11:47 AM
How do I manage my Scouts' wagon inventory?
Check out our inventory instructional video, linked below! If your question is not answered in the video, please reach out to unitsupport@trails-end.com. ...
Sat, 31 Aug, 2019 at 12:26 PM
My system inventory does not match what I have on-hand. What do I do?
Check out our inventory instructional video, linked below! If your question is not answered in the video, please reach out to unitsupport@trails-end.com. ...
Sat, 31 Aug, 2019 at 12:25 PM
What does negative inventory mean?
Check out our inventory instructional video, linked below! If your question is not answered in the video, please reach out to unitsupport@trails-end.com. ...
Sat, 31 Aug, 2019 at 12:26 PM
Can I still make changes to my unit order? (has already been submitted to council – approved status)
It looks like your council has already approved the order in the system. Once the order has been approved by the council, the system will no longer allow yo...
Thu, 15 Aug, 2019 at 11:39 AM
Can unit leaders limit the number of shifts a Scout signs up for?
No, you cannot limit the number of shifts, but you do have the ability to remove Scouts from shifts.
Thu, 15 Aug, 2019 at 11:01 AM
Are the inventory numbers in the system based on containers or cases?
They are based on containers.
Thu, 15 Aug, 2019 at 10:51 AM
Sale Wrap Up: Preparing Your Final Popcorn Order
Click here to watch our tutorial for help wrapping up your sale. Tips for Success Collect all undelivered orders, cash and leftover product from Scout...
Wed, 9 Oct, 2019 at 11:18 AM