Trail's End Unit Leader Accounts - General Questions

How does a Unit submit a product return request to Council?
Not all councils allow for product returns or only allow returns on certain products. Please refer to your council's product return policy before plac...
Thu, 15 Aug, 2019 at 11:37 AM
As the unit leader, can I run storefronts for multiple units?
Your unit leader account will allow you to access multiple units if your council has given you access to do so. However, your storefronts for a unit will on...
Thu, 15 Aug, 2019 at 10:53 AM
How to Refund Wagon Sale as a UNIT LEADER
1.    Click Wagon Sales from the left navigation menu 2.    Next to the Scout, under the Actions column, use the dropdown menu to select View Wagon Order, ...
Thu, 15 Aug, 2019 at 11:11 AM
Will the Scout Roster from last year (2018) be carried over to this year (2019)?
Yes, but only if those Scouts had online selling accounts last year. You can use the “Invite a Scout” feature to invite additional Scouts to create their ac...
Wed, 14 Aug, 2019 at 12:40 PM
Where can I see a log of cash and inventory adjustments per storefront site?
We recommend running a sales report for each storefront site at the end of the day. 1. Go to Storefront Sales from the left navigation menu 2. Next to ...
Fri, 30 Aug, 2019 at 5:03 PM
How do I manage my unit's storefront site cash and inventory?
Check out our inventory instructional video, linked below! If your question is not answered in the video, please email unitsupport@trails-end.com. Inven...
Sat, 31 Aug, 2019 at 12:26 PM
I’m trying to order popcorn for my unit and get a “Delivery Location has not been assigned” error.
This is part of the sale setup that is completed by your local council. If you are receiving this error, it’s because your unit has not yet been assigned a ...
Thu, 15 Aug, 2019 at 11:41 AM
How do I view past unit orders in Trail’s End Unit Leader Account?
To view past Unit orders, go to the ‘Popcorn Orders’ tab on the left-hand navigation menu and then change the ‘Selling Campaign’ dropdown menu in the upper ...
Thu, 15 Aug, 2019 at 11:41 AM
How do I invite Scouts if they are under 13 and don't have an email address?
You can send it to the parent email address instead.
Thu, 15 Aug, 2019 at 11:06 AM
Can I still make changes to my unit order? (has already been submitted to council – pending approval)
You can still make changes to your unit order if it’s pending council approval. Once you make the needed changes, click the Submit button and this order wil...
Thu, 15 Aug, 2019 at 11:39 AM