Trail's End Unit Leader Accounts - General Questions

Can you change your unit's storefront split method or is it final?
You can change your storefront split method at any time. Please note that when you change it, all previous sales will be adjusted to match that split select...
Wed, 14 Aug, 2019 at 12:37 PM
How does a Unit submit a product return request to Council?
Not all councils allow for product returns or only allow returns on certain products. Please refer to your council's product return policy before plac...
Thu, 15 Aug, 2019 at 11:37 AM
As the unit leader, can I run storefronts for multiple units?
Your unit leader account will allow you to access multiple units if your council has given you access to do so. However, your storefronts for a unit will on...
Thu, 15 Aug, 2019 at 10:53 AM
How to Refund Wagon Sale as a UNIT LEADER
1.    Find the Scout you need to refund a sale for within the Scouts table on your Dashboard 2.    Click the arrow on the right hand side next to the Scout...
Mon, 27 Jul, 2020 at 9:50 AM
Will the Scout Roster from last year (2019) be carried over to this year (2020)?
Yes, the Scout roster from last year will be carried over, but only if those Scouts had online selling accounts last year. You can use the “Invite a Scout” ...
Wed, 22 Jul, 2020 at 11:30 AM
Where can I see a log of cash and inventory adjustments per storefront site?
We recommend running a sales report for each storefront site at the end of the day. 1. Go to Storefront Management tab 2. Next to the site, click on th...
Mon, 27 Jul, 2020 at 9:52 AM
How do I manage my unit's storefront site cash and inventory?
You can manage the unit's storefront site cash and inventory by following these steps:  1. Go to the Storefront management tab on the left hand sid...
Mon, 27 Jul, 2020 at 9:54 AM
I’m trying to order popcorn for my unit and get a “Delivery Location has not been assigned” error.
This is part of the sale setup that is completed by your local council. If you are receiving this error, it’s because your unit has not yet been assigned a ...
Thu, 15 Aug, 2019 at 11:41 AM
How do I view past unit orders in Trail’s End Unit Leader Account?
To view past Unit orders, go to the ‘Popcorn Orders’ tab on the left-hand navigation menu and then change the ‘Selling Campaign’ dropdown menu in the upper ...
Thu, 15 Aug, 2019 at 11:41 AM
How do I invite Scouts if they are under 13 and don't have an email address?
You can send it to the parent email address instead.
Thu, 15 Aug, 2019 at 11:06 AM