Trail's End Unit Leader Accounts - General Questions

How do I add additional team members?
To add a new Team Member, you will login to your www.trails-end.com Unit Leader account and go to the ‘Unit Info’ tab on the left hand navigation menu. In t...
Thu, 15 Aug, 2019 at 11:46 AM
When using the Invite Scouts feature, can I bulk upload/import names and emails instead of typing one-by-one?
Not at this time. We are looking into this functionality in the future but at this time they will need to be entered manually. We recommend copying and pasti...
Wed, 14 Aug, 2019 at 12:36 PM
How do Scout storefront hours get recorded/calculated? Can we edit that as a unit leader if someone doesn’t show up?
Scout hours are calculated based off shift registrations. You can add and remove Scouts from shifts to manage those hours, or you can adjust their total sale...
Wed, 14 Aug, 2019 at 12:39 PM
Is there a way to see end of shift inventory balances as the unit leader?
Yes, there is a Sales Summary report the unit leader can download at the end of each day from their portal on www.trails-end.com.
Thu, 15 Aug, 2019 at 11:28 AM
Where can I see a history of adjustments to my unit's order, including transfers and returns?
This will be a part of your invoice. It will show adjustments, transfers, and returns (if applicable) as it has in previous years.
Fri, 30 Aug, 2019 at 5:06 PM
How to Refund storefront sale as a UNIT LEADER
1.    Click Storefront Sales from the left navigation menu. 2.    Next to the Storefront Site, under the Actions column, use the dropdown menu to select Sa...
Thu, 15 Aug, 2019 at 11:10 AM
How do you do enter a Unit-to-Unit product transfer?
Below are the instructions for Unit-to-Unit product transfers:   Giving Unit 1. On the Popcorn Orders page, click View next to your approved unit order w...
Thu, 15 Aug, 2019 at 11:38 AM
How do I delete a unit team member/user?
To delete a user, login to your www.trails-end.com Unit Leader account and go to the ‘Unit Info’ tab on the left-hand navigation menu. Under ‘Unit Team Memb...
Thu, 15 Aug, 2019 at 11:47 AM
I am a unit leader. Where/How can I view my Scouts’ online sales in the System?
You can view your unit’s online sales details via your Trail’s End Unit Leader account by going to the ‘Online Sales’ tab on the left-hand navigation menu.
Thu, 15 Aug, 2019 at 11:48 AM
Can you change your unit's storefront split method or is it final?
You can change your storefront split method at any time. Please note that when you change it, all previous sales will be adjusted to match that split select...
Wed, 14 Aug, 2019 at 12:37 PM