Trail's End Unit Leader Accounts - General Questions

How do I place my unit's popcorn order?
Once logged into your Unit Leader account at www.trails-end.com, click the Order Popcorn button at the top of the page, or click Popcorn Orders from the lef...
Thu, 15 Aug, 2019 at 11:40 AM
As the unit leader, can I add Scouts on my own?
No, you cannot add Scouts on their behalf. This is due to youth protection laws such as COPPA. We cannot store information on a Scout unless they create an ...
Wed, 14 Aug, 2019 at 12:44 PM
How does our unit receive credit card sales taken through the app? / How does our unit receive online commissions?
All credit card and online purchases made go towards paying off your invoice to the Council. Once your balance to the Council is paid off, any credit card o...
Thu, 15 Aug, 2019 at 11:18 AM
What's the benefit of defining the Scout's den and rank? Is this required?
This is not a required feature, but helpful for larger units. This also allows unit leaders to sort by den and rank when running custom reports and provides...
Thu, 15 Aug, 2019 at 11:25 AM
I need help understanding cash and inventory management. INSTRUCTIONAL VIDEO ENCLOSED.
Check out our Inventory Instructional video for more information on how to handle cash and inventory management for your unit, sites, and Scouts. If you sti...
Fri, 30 Aug, 2019 at 5:11 PM
How do I invite families with more than one Scout?
You can use the same email address, you'll just want to change the Scout name in the invite each time. Please also note, Scout families can simply regi...
Thu, 15 Aug, 2019 at 11:05 AM
A Scout has a registered account but is missing from the Scout Roster.
Please have the Scout or parent double check to make sure the Scout is registered to the correct unit type (Pack/Troop/Crew) and number. If needed, the Scou...
Fri, 30 Aug, 2019 at 5:10 PM
Why isn't there a "Popcorn Kernel" title under Unit Team Members?
We replaced Popcorn Kernel with Popcorn Team Member to emphasize the importance of doing popcorn as a team.
Thu, 15 Aug, 2019 at 11:26 AM
As the unit leader, how can I change a Scout's wagon order from Undelivered to Delivered (or vice versa)?
From the unit leader portal, here are the steps to change the delivery status of a Scout's wagon order: 1. Go to Wagon Sales on the left hand navi...
Wed, 21 Aug, 2019 at 11:54 AM
When inventory is assigned to a Scout via the kernel portal, does it automatically appear in the Scout's app?
Yes it does.
Thu, 15 Aug, 2019 at 11:25 AM