Trail's End App

What training resources are available to pass on to parents?
Training resources for Scouts and Unit Leaders are available at app.trails-end.com. Also check out our app instructional video, linked below! App – ...
Fri, 30 Aug, 2019 at 5:20 PM
Is there a way for a Scout to know who else is signed up for the same shift?
There's a spot in the shift description that shows another Scout registered on the shift. I believe it is a bubble of their profile picture. We also sh...
Thu, 15 Aug, 2019 at 11:14 AM
Is there a way for leaders to record sales at storefronts for more than one Scout in the App?
You can add sales for storefronts through the unit leader portal on www.trails-end.com. You can assign one Scout to the sale; however, if you are using one ...
Thu, 15 Aug, 2019 at 11:15 AM
Our unit sells other products alongside TE (Whitley nuts, beef sticks, candy etc). Can those be added to the App?
Non-Trail's End products are not able to be added to the App.
Thu, 15 Aug, 2019 at 11:15 AM
Can I refund orders in the app?
Scouts have the ability to refund cash and credit sales the same day that the sale occurred. Unit leaders have the ability to refund cash sales at any t...
Fri, 30 Aug, 2019 at 5:22 PM
What about customers paying by check? How do you log that sale in the app?
If a customer is paying by check, you will mark that as a cash sale.
Thu, 15 Aug, 2019 at 11:23 AM
What if a Scout does not have a phone to track sales?
Hopefully the Scout can utilize a parent’s phone to take sales. If not, Scouts can use the paper order form and then log their sales on www.trails-end.com o...
Thu, 15 Aug, 2019 at 11:23 AM
What if a Scout is part of more than one unit and wants to sell for both?
A Scout account can only be linked to one unit at a time. To sell in two units at the same time, you would need two accounts.
Thu, 15 Aug, 2019 at 11:23 AM
I had to use a backup Square account during app downtime. Will I be reimbursed?
Yes! Here’s what is needed to reimburse the credit card fees incurred:    1.    In your Square account, go to Reports. 2.    In your sales summary, filte...
Sat, 7 Sep, 2019 at 4:27 PM