Trail's End App

Can Scouts take credit card payment without a Square reader?
Yes, they can manually enter credit card info, and processing is still free!
Thu, 15 Aug, 2019 at 11:00 AM
Can the Scout/parent enter order info (names, addresses, etc) on the computer?
Yes they can, but only for cash sales. Credit card sales can only be processed with the App.
Thu, 15 Aug, 2019 at 11:01 AM
Are there any credit card processing fees when using the app?
There are never any fees associated with using a credit card with the Trail's End App. Whether manually entered or using a card reader, there will not ...
Thu, 15 Aug, 2019 at 11:02 AM
Do Scouts that had an online account last year need a new one for the App?
No. If a Scout signed up for an account in the past, they will already have an account in the system. If they need to update their unit information, they ca...
Wed, 22 Jul, 2020 at 10:55 AM
Does the app provide shift reminders for Scouts?
The App will have push notification reminders built in. The Scout also has the option to add the shift to their phone calendar when they sign up for the shi...
Thu, 15 Aug, 2019 at 11:04 AM
How do I refund a Storefront sale in the App?
Please note that storefront sales can only be refunded on the same day they were made.  1.    Click the Storefront tab. 2.    Go to My Shifts 3.    Enabl...
Wed, 22 Jul, 2020 at 11:05 AM
How do I refund a Wagon Sale in the App?
1.    Click the Wagon Sales tab. 2.    Click Orders. 3.    Click on the order you want to refund 4.    Click Refund. You can also swipe left on the o...
Wed, 22 Jul, 2020 at 11:07 AM
How does the App handle cash donations that are meant for unit and not as military donations?
The App is only designed to process military donations. Councils have different policies with regard to handling cash donations.
Thu, 15 Aug, 2019 at 11:09 AM
Is there an option to mark an order as unpaid or payment at time of delivery?
No there is not. The App operates under the assumption that payment is required up front. A workaround would be to add “unpaid” into the Customer details.
Wed, 22 Jul, 2020 at 11:12 AM
Is internet access required to use the App?
You must have WiFi or a data connection to sign in and get into the storefront. You will also need WiFi or a data connection to record a credit card sale. I...
Thu, 15 Aug, 2019 at 11:12 AM