FAQs - App

Can a unit leader sign into the Trail’s End App with their unit leader account?
The app is a point-of-sale application for Scouts to use while taking orders for popcorn. Only Scout accounts registered through the app or at www.Trails-End...
Wed, 14 Aug, 2019 at 12:04 PM
Does a family with multiple Scouts need a separate Trail’s End Scout account for each Scout?
Yes. Each Scout needs their own Trail’s End account so their sales can be tracked individually in the Trail’s End system. The app allows you to easily toggle...
Wed, 14 Aug, 2019 at 12:16 PM
Can the same email address be used for multiple Trail's End accounts?
Yes, the same email address can be used for multiple Trail's End accounts, but the usernames must be unique.
Wed, 14 Aug, 2019 at 12:23 PM
What do we do if a Scout sells with the paper order form?
If Scouts sell with the paper order form, it is most likely because they do not have access to a data-enabled mobile device for door-to-door selling. Scouts ...
Wed, 14 Aug, 2019 at 12:26 PM
How does the Trail’s End System automatically allocate storefront sales credit for Scouts?
There are three preset options for allocating storefront sales: "Individual" - Scouts will receive credit for each sale recorded. "Shift&q...
Wed, 14 Aug, 2019 at 12:29 PM
What if my unit allocates Scout storefront sales credit differently than the three preset options?
If your unit allocates storefront sales credit differently, each Scout’s total sales can be adjusted at any time to account for differences. This can be don...
Wed, 14 Aug, 2019 at 12:32 PM
How do we handle cash donations in the Trail’s End App?
The App has the two standard Military Donation product levels, as well as a new product field for Misc. Military Donations. Misc. Military Donations can be ...
Wed, 14 Aug, 2019 at 12:33 PM
When using the Invite Scouts feature, can I bulk upload/import names and emails instead of typing one-by-one?
Not at this time. We are looking into this functionality in the future but at this time they will need to be entered manually. We recommend copying and pasti...
Wed, 14 Aug, 2019 at 12:36 PM
Can Scouts take credit card payments without a Square reader?
Yes, they can manually enter credit card info, and credit card processing is still free! 
Wed, 14 Aug, 2019 at 12:36 PM
Can you change your unit's storefront split method or is it final?
You can change your storefront split method at any time. Please note that when you change it, all previous sales will be adjusted to match that split select...
Wed, 14 Aug, 2019 at 12:37 PM