Trail's End - Support

After submitting an order, the credit card that was used will be charged and an order confirmation will be received via email.

Because you receive products in exchange for your payment, only a portion of your purchase is tax deductible. The portion that is tax deductible is ty...

No, we do not accept order cancellations or returns. 75% of every online order goes back to the Scout, his troop or pack and his council. Due to the fun...

No, we cannot change the Scout or council that receives credit for your order. Once your order is placed on trails-end.com, the commission is returned t...

After you have placed an order, an order confirmation email will be sent to the email address provided. When your order ships (usually within 2-3 business ...

Yes, customers can send orders to military APO and FPO addresses. All orders sent to an APO/FPO address will ship via USPS and could take up to four wee...

Yes, customers can ship Trail's End products to Alaska, Hawaii and Puerto Rico.

Not at this time. Trails-end.com only accepts shipping and billing addresses within the United States, Puerto Rico, and APO/FPO addresses.

If your video or photos won't upload to your trails-end.com account, please try the following solutions: 1. Make sure the file size is no...

Because each Boy Scout Council offers a unique product lineup each year, Trail's End has decided to promote one product line across the entire country ...