Trail's End - Support

After submitting an order, the credit card that was used will be charged and an order confirmation will be sent via email. If there is an issue with the...

Because you receive products in exchange for your payment, only a portion of your purchase is tax deductible. The portion that is tax deductible is typi...

No, we do not accept order cancellations or returns. Due to the fundraising nature of the site, and given the fact that we are dealing with food product...

Please send your order number along with the username of the Scout you wish to support to support@trails-end.com. If you do not know the Scout’s username, p...

After you place an order, an order confirmation email will be sent to the email address provided. When your order ships (usually within 2-3 business days o...

Yes, customers can send orders to military APO and FPO addresses. All orders sent to an APO/FPO address will ship via USPS and could take up to four wee...

Yes, customers can ship Trail's End products to Alaska, Hawaii and Puerto Rico.

Not at this time. Trails-end.com only accepts shipping and billing addresses within the United States, Puerto Rico, and APO/FPO addresses.

The products and pricing you see online at Trails-End.com are a national set mix, whereas the products and pricing you see on take order forms are set by th...

The online products and prices are set at a national level and take into consideration a number of factors, including but not limited to: current prices on ...