Trail's End - Support

After your order is placed, an order confirmation will be sent to the email address provided. When your order ships, you will receive a shipping confirmati...

Online Direct is the name for the Trail’s End Online store. Scouts can sell by sharing a link to their online fundraising page via social media, email, text...

Because you receive products in exchange for your payment, only a portion of your purchase is tax deductible. The portion that is tax deductible is typical...

Online direct within the app and the online store at trails-end.com are the same. Last year, the only way to have products direct-shipped to customers was f...

Please let us know which Scout should have received credit and we can make this change on our end. Please send us as much of the following information as po...

Yes, this year Scouts will be able to sell the same products online that they sell in the traditional sale. Pricing will match the traditional MSRP, which t...

No, we do not accept order cancellations or returns. Due to the fundraising nature of the site, and given the fact that we are dealing with food product, w...

Your credit card is charged as soon as you make the purchase. Please let us know if you see any issues regarding the charge from your purchase. The charge ...

Yes, we ship to military APO and FPO addresses. All orders sent to an APO/FPO address will ship via USPS and could take up to four weeks for delivery. Than...

Not at this time. Trails-end.com only accepts shipping and billing addresses within the United States, Puerto Rico, and APO/FPO addresses.