Trail's End - Support

After submitting an order, the credit card that was used will be charged and an order confirmation will be received via email.

Because you receive products in exchange for your payment, only a portion of your purchase is tax deductible. The portion that is tax deductible is ty...

No, we do not accept order cancellations or returns. 75% of every online order goes back to the Scout, his troop or pack and his council. Due to the fun...

Please provide your order number along with the username of the Scout you wish to support. If you do not know the Scout’s username, please send us as much ...

After you have placed an order, an order confirmation email will be sent to the email address provided. When your order ships (usually within 2-3 business ...

Yes, customers can send orders to military APO and FPO addresses. All orders sent to an APO/FPO address will ship via USPS and could take up to four wee...

Yes, customers can ship Trail's End products to Alaska, Hawaii and Puerto Rico.

Not at this time. Trails-end.com only accepts shipping and billing addresses within the United States, Puerto Rico, and APO/FPO addresses.

Because each Boy Scout Council offers a unique product lineup each year, Trail's End has decided to promote one product line across the entire country ...

Online products and prices are set nationally. The pricing of products on your order forms are determined by your local council, and vary across the country...