E commerce / Online Selling
These are FAQs specific to Trails-End.com & the online selling system.
After your order is placed, an order confirmation will be sent to the email address provided. When your order ships, you will receive a shipping confirmati...
Tue, 6 Oct, 2020 at 2:23 PM
Online Direct is the name for the Trail’s End Online store. Scouts can sell by sharing a link to their online fundraising page via social media, email, text...
Mon, 27 Jul, 2020 at 10:24 AM
Because you receive products in exchange for your payment, only a portion of your purchase is tax deductible. The portion that is tax deductible is typical...
Mon, 27 Jul, 2020 at 1:09 PM
Online direct within the app and the online store at trails-end.com are the same. Last year, the only way to have products direct-shipped to customers was f...
Mon, 27 Jul, 2020 at 10:24 AM
Please let us know which Scout should have received credit and we can make this change on our end. Please send us as much of the following information as po...
Tue, 21 Jul, 2020 at 3:41 PM
Yes, this year Scouts will be able to sell the same products online that they sell in the traditional sale. Pricing will match the traditional MSRP, which t...
Mon, 27 Jul, 2020 at 10:24 AM
No, we do not accept order cancellations or returns. Due to the fundraising nature of the site, and given the fact that we are dealing with food product, w...
Mon, 27 Jul, 2020 at 1:13 PM
Your credit card is charged as soon as you make the purchase. Please let us know if you see any issues regarding the charge from your purchase. The charge ...
Tue, 21 Jul, 2020 at 4:52 PM
Yes, we ship to military APO and FPO addresses. All orders sent to an APO/FPO address will ship via USPS and could take up to four weeks for delivery. Than...
Tue, 21 Jul, 2020 at 3:50 PM
Not at this time. Trails-end.com only accepts shipping and billing addresses within the United States, Puerto Rico, and APO/FPO addresses.
Sat, 6 Aug, 2016 at 10:31 AM